CFTS operates a privately managed hybrid cloud platform (Uganda + UK), built and maintained since 2011. This enables us to deliver enterprise-grade infrastructure with full control over performance, security, and data locality, something few providers in the region can offer.

> Our services are designed for organisations that require reliability, predictability, and human support, not commodity hosting.

## Index

1. [Platform Overview](#platform-overview)
2. [Service Pricing](#service-pricing)
   - [Shared Hosting Platform (UK)](#shared-hosting-platform-uk)
   - [Core Platform](#core-platform)
3. [Compute (Unmanaged)](#compute-unmanaged)
4. [Dedicated Enterprise Infrastructure](#dedicated-enterprise-infrastructure)
5. [Storage Services](#storage-services)
6. [Block Storage Pricing](#block-storage-pricing)
   - [Standard Storage (SSD)](#standard-storage-ssd)
   - [Performance Storage (NVMe)](#performance-storage-nvme)
   - [Pricing Rules](#pricing-rules)
7. [Optional Add-Ons](#optional-add-ons)
   - [Geo-Replication](#geo-replication)
8. [Storage Service Characteristics](#storage-service-characteristics)
9. [Storage Performance Model](#storage-performance-model)
10. [Capacity & Allocation Principles](#capacity--allocation-principles)
11. [Storage Design Principles](#storage-design-principles)
12. [Storage Positioning Statement](#storage-positioning-statement)
13. [Network & Bandwidth](#network--bandwidth)
    - [Dedicated Bandwidth (Unmetered Within Capacity)](#dedicated-bandwidth-unmetered-within-capacity)
14. [Network & Infrastructure](#network--infrastructure)
15. [Platform Services (Optional Add-Ons)](#platform-services-optional-add-ons)
16. [Commercial Terms](#commercial-terms)
17. [Currency Note](#currency-note)
18. [CFTS Positioning Statement](#cfts-positioning-statement)

## Platform Overview

| Customer-Facing Features                                                                                                                                                                                                                              | Infrastructure Backbone                                                                                                                                                                                                                                                                                                                          |
| ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ |
| - Mature, reliable, secure hosting<br>- Hybrid Uganda + UK deployment options<br>- Automated backup capability<br>- Secure e-mail systems<br>- cPanel & application deployment tooling<br>- Optional managed services (monitoring, patching, support) | - Supermicro and Dell compute & storage platforms<br>- Geo-separated DNS infrastructure<br>- Uganda Tier 3+ green data centre presence<br>- High-availability, conditioned, multi-source redundant power<br>- UXIP local peering and upstream transit providers<br>- UK Tier 3 infrastructure integration<br>- Multi-provider network resilience |

## Service Pricing

### Shared Hosting Platform (UK)

> A managed shared hosting environment for websites and e-mail services, delivered on UK-based infrastructure optimised for web and e-mail hosting.
> Designed for simplicity, reliability, and predictable annual cost.

<!-- cfts:pricing-table id="shared-hosting-platform-uk" base="EUR" targets="UGX,USD" -->

| Service             | Description                        |  UGX/year | USD/year | EUR/year | Billing Model | Notes           | Region |
| ------------------- | ---------------------------------- | ---------: | --------: | --------: | ------------- | --------------- | ------ |
| Core Hosting        | cPanel, 10GB, e-mail (10 accounts) |   499,758 |      138 |      120 | Fixed         | Shared platform | UK     |
| Business Hosting    | cPanel, 50GB, e-mail (50 accounts) |   728,814 |      201 |      175 | Fixed         | Shared platform | UK     |
| Enterprise Hosting  | cPanel, 100GB, unlimited e-mail    | 1,166,102 |      321 |      280 | Fixed         | Shared platform | UK     |
| Enterprise+ Hosting | cPanel, 300GB, unlimited e-mail    | 1,978,210 |      545 |      475 | Fixed         | Shared platform | UK     |
| Storage per 100GB   | Space Allocated                    |   624,698 |      172 |      150 | Fixed         | Shared platform | UK     |
<!-- /cfts:pricing-table -->

**Includes:**

- cPanel-based hosting environment
- Website and e-mail hosting
- Proactive defence including zero-day protection
- Mail continuity (cache during connectivity loss)
- SSL certificates
- Professional spam filtering and mail protection
- MySQL databases
- FTP access
- 1 × public IPv4 address
- Shared network access (up to 1 Gbps)

**Notes:**

- Platform is managed at the infrastructure level
- Application and content management remains the responsibility of the client

> For applications requiring dedicated resources or advanced control, see Core Platform services.

### Core Platform

A simple, reliable foundation for business applications, combining compute, monitoring, and data protection into a single predictable monthly service.

<!-- cfts:pricing-table id="core-platform" base="EUR" targets="UGX,USD" -->

| Service       | Description                                             | UGX/month | USD/month | EUR/month | Billing Model | Notes                | Region |
| ------------- | ------------------------------------------------------- | ---------: | ---------: | ---------: | ------------- | -------------------- | ------ |
| Core Platform | 1 vCore, 2GB RAM, 40GB SSD + monitoring + backup + 1 IP |   333,172 |        92 |        80 | Fixed         | Up to 50 Mbps shared | UG     |
<!-- /cfts:pricing-table -->

**Includes:**

- Core Compute instance (unmanaged)
- Backup Management (excluding storage)
- Infrastructure Monitoring
- 1 × public IPv4 address

**Excludes:**

- Operating System Management
- Application-level support
- Advanced security services

## Compute

> Compute instances are provided with 1 Public IPv4 and unmanaged by default.
> Management, monitoring, patching, OS and backup services are available as optional add-ons.
> Network access is shared and subject to fair usage to ensure consistent service quality.

<!-- cfts:pricing-table id="compute-unmanaged" base="EUR" targets="UGX,USD" -->

| Service                | Description                  | UGX/month | USD/month | EUR/month | Billing Model | Notes                 | Region |
| ---------------------- | ---------------------------- | ---------: | ---------: | ---------: | ------------- | --------------------- | ------ |
| Core Compute S         | 1 vCore, 2GB RAM, 40GB SSD   |   145,763 |        40 |        35 | Fixed         | Up to 10 Mbps shared  | UG     |
| Business Compute M     | 2 vCore, 4GB RAM, 80GB SSD   |   266,538 |        73 |        64 | Fixed         | Up to 50 Mbps shared  | UG     |
| Enterprise Compute L   | 4 vCore, 8GB RAM, 120GB SSD  |   458,112 |       126 |       110 | Fixed         | Up to 50 Mbps shared  | UG     |
| Enterprise Compute XL  | 6 vCore, 16GB RAM, 500GB SSD | 1,415,982 |       390 |       340 | Fixed         | Up to 100 Mbps shared | UG     |
| Enterprise Compute XXL | 8 vCore, 32GB RAM, 1TB SSD   | 2,415,498 |       665 |       580 | Fixed         | Up to 100 Mbps shared | UG     |
<!-- /cfts:pricing-table -->

## Dedicated Enterprise Infrastructure

<!-- cfts:pricing-table id="dedicated-enterprise-infrastructure" base="EUR" targets="UGX,USD" -->

| Service                          | Description                       | UGX/month | USD/month | EUR/month | Billing Model | Notes                 | Region |
| -------------------------------- | --------------------------------- | ---------: | ---------: | ---------: | ------------- | --------------------- | ------ |
| Enterprise Infrastructure Host S | 16 vCore, 64GB RAM, 960GB NVMe    | 2,873,610 |       791 |       690 | Fixed         | Full resource control | UG     |
| Enterprise Infrastructure Host M | 24 vCore, 96GB RAM, 960GB NVMe    | 4,310,415 |     1,187 |     1,035 | Fixed         | Full resource control | UG     |
| Enterprise Infrastructure Host L | 32 vCore, 128GB RAM, 4TB NVMe     | 8,537,536 |     2,351 |     2,050 | Fixed         | Full resource control | UG     |
| Bare Metal Compute*              | 8/16 vCore, 128GB RAM, 960GB NVMe | 8,329,303 |     2,294 |     2,000 | Fixed         | Full resource control | UG     |
<!-- /cfts:pricing-table -->

*5.1GHz high-performance edge compute, local storage upgradable to 64TB, access to external fast U2/3 storage array, Internet up to 100 Mbps shared, LAN backbone 20Gbps (subject to availability).

## Storage Services

> Enterprise-grade storage services delivered on CFTS-managed infrastructure, built on high-performance SSD platforms with ZFS-based redundancy and integrity protection. Storage is provisioned as usable capacity, abstracting underlying RAID/dRAID overhead and operational complexity.

<!-- cfts:pricing-table id="storage-services" base="EUR" targets="UGX,USD" -->

| Service                    | Description              | Unit     | UGX/month | USD/month | EUR/month | Billing Model | Notes               | Region |
| -------------------------- | ------------------------ | -------- | ---------: | ---------: | ---------: | ------------- | ------------------- | ------ |
| Standard Storage (SSD)     | General purpose storage  | per TB   |    Tiered |    Tiered |    Tiered | Fixed         | See block pricing   | UG     |
| Performance Storage (NVMe) | High-performance storage | per TB   |    Custom |    Custom |    Custom | Fixed         | High I/O workloads  | UG     |
| Archive Storage            | Compressed cold backup   | per 10GB |     3,748 |         1 |       0.9 | Usage-based   | Long-term retention | UG     |
<!-- /cfts:pricing-table -->

Storage integrates with CFTS Backup Management services. Backup storage is billed separately and optimised for retention and recovery workloads.

## Block Storage Pricing

### Standard Storage (SSD)

<!-- cfts:pricing-table id="standard-storage-ssd" base="EUR" targets="UGX,USD" -->

| Tier   | Capacity Range | UGX / TB / Month | USD / TB / Month | EUR / TB / Month | Notes                          |
| ------ | -------------- | ----------------: | ----------------: | ----------------: | ------------------------------ |
| Tier 1 | 1-4 TB         |          749,637 |              206 |              180 | Entry / fragmented allocations |
| Tier 2 | 5-24 TB        |          666,344 |              184 |              160 | Standard workloads             |
| Tier 3 | 25-48 TB       |          583,051 |              161 |              140 | Enterprise scale               |
| Tier 4 | 49-64 TB       |          520,581 |              143 |              125 | High-density                   |
<!-- /cfts:pricing-table -->

### Performance Storage (NVMe)

<!-- cfts:pricing-table id="performance-storage-nvme" base="EUR" targets="UGX,USD" -->

| Tier   | Capacity Range | UGX / TB / Month | USD / TB / Month | EUR / TB / Month | Notes               |
| ------ | -------------- | ----------------: | ----------------: | ----------------: | ------------------- |
| Tier 1 | 1-4 TB         |        1,332,689 |              367 |              320 | High IOPS workloads |
| Tier 2 | 5-24 TB        |        1,186,926 |              327 |              285 | Business-critical   |
| Tier 3 | 25-48 TB       |        1,041,163 |              287 |              250 | Enterprise          |
| Tier 4 | 49-64 TB       |          937,047 |              258 |              225 | High-density        |
<!-- /cfts:pricing-table -->

### Pricing Rules

- Pricing is based on **committed capacity within a tier**
- Pricing is **not prorated across tiers**
- Minimum allocation: **1TB**

## Optional Add-Ons

### Geo-Replication

| Service         | Description                      | Pricing Model        |
| --------------- | -------------------------------- | -------------------- |
| Geo-Replication | Cross-site replication (UG ↔ UK) | +35% of storage cost |

## Storage Service Characteristics

**Includes:**

- Enterprise SSD / NVMe storage platforms
- ZFS data integrity (checksumming, self-healing)
- RAID/dRAID redundancy (usable capacity presented)
- Continuous availability architecture
- Integration with backup and monitoring systems
- High-speed LAN access

**Excludes:**

- Backup storage
- Geo-replication
- Application-level data management

## Storage Performance Model

- Storage delivered from **engineered shared storage pools with controlled contention**
- Optimised for:
  - Virtual machines
  - Databases
  - Enterprise workloads
- No fixed IOPS guarantee unless contracted

> CFTS reserves the right to rebalance storage allocations to maintain performance, resilience, and operational efficiency.

## Capacity & Allocation Principles

- Capacity is **usable**, not raw disk
- Redundancy and spare capacity managed by CFTS
- Larger allocations benefit from improved utilisation
- Allocations are provisioned as **contiguous capacity where possible**

## Storage Design Principles

This pricing reflects:

- Enterprise hardware and import logistics costs
- Redundancy overhead (RAID/dRAID)
- Operational management and monitoring
- Capacity reservation and utilisation risk
- Long-term infrastructure sustainability

## Storage Positioning Statement

CFTS storage is not commodity disk rental.
It is a managed storage service designed for reliability, predictability, and operational clarity, supporting business-critical workloads.

## Network & Bandwidth

### Dedicated Bandwidth (Unmetered Within Capacity)

> Provides predictable monthly cost with no per-GB billing.
> Traffic is not metered and is allowed up to the provisioned capacity.

<!-- cfts:pricing-table id="dedicated-bandwidth" base="EUR" targets="UGX,USD" -->

| Service Tier               | Description | UGX / Mbps / Month | USD / Mbps / Month | EUR / Mbps / Month | Billing Model | Notes            | Region |
| -------------------------- | ----------- | ------------------: | ------------------: | ------------------: | ------------- | ---------------- | ------ |
| Dedicated Bandwidth 1-10   | Mbps        |            229,056 |                 63 |                 55 | Fixed         | Enterprise usage | UG     |
| Dedicated Bandwidth 11-20  | Mbps        |            187,409 |                 52 |                 45 | Fixed         | Enterprise usage | UG     |
| Dedicated Bandwidth 21-50  | Mbps        |            166,586 |                 46 |                 40 | Fixed         | High throughput  | UG     |
| Dedicated Bandwidth 51-100 | Mbps        |            145,763 |                 40 |                 35 | Fixed         | High throughput  | UG     |
<!-- /cfts:pricing-table -->

## Network & Infrastructure

<!-- cfts:pricing-table id="network-infrastructure" base="EUR" targets="UGX,USD" -->

| Service                   | Description                  | Unit         |     UGX | USD |  EUR | Billing Model | Notes                         | Region |
| ------------------------- | ---------------------------- | ------------ | -------: | ---: | ----: | ------------- | ----------------------------- | ------ |
| Colocation Infrastructure | Rack space                   | 1U/month     | 191,574 |  53 |   46 | Fixed         | Secure DC                     | UG     |
| Infrastructure Power      | Power usage                  | per kWh      |   2,332 |   1 | 0.56 | Usage-based   | Conditioned & redundant power | UG     |
| Public IPv4 address       | Additional public IP address | per IP/month |  41,647 |  11 |   10 | Fixed         | Subject to availability       | UG     |
<!-- /cfts:pricing-table -->

> High-availability, conditioned, multi-source redundant power (grid, solar, battery, generator)

BGP pool (AS329569) 102.205.128.0/23

## Platform Services (Optional Add-Ons)

<!-- cfts:pricing-table id="platform-services-add-ons" base="EUR" targets="UGX,USD" -->

| Service                     | Description                    | Unit         | UGX/month | USD/month | EUR/month | Billing Model | Notes                  | Region |
| --------------------------- | ------------------------------ | ------------ | ---------: | ---------: | ---------: | ------------- | ---------------------- | ------ |
| Operating System Management | OS patching & maintenance      | per VM       |   333,172 |        92 |        80 | Fixed         | 8x5 / 24x7 options     | UK/UG  |
| Infrastructure Monitoring   | Resource & uptime monitoring   | per VM       |   145,763 |        40 |        35 | Fixed         | Alerting & visibility  | UG     |
| Backup Management           | Backup orchestration & restore | per VM       |   116,610 |        32 |        28 | Fixed         | Excludes storage       | UG     |
| Network Protection (DDoS)   | Protection & scrubbing         | per service  |   428,959 |       118 |       103 | Fixed         | Scales with exposure   | UK/UG  |
| Database Platform (MS SQL)  | Managed database (incl backup) | per instance |   478,935 |       132 |       115 | Fixed         | Scaled by storage tier | UG     |
<!-- /cfts:pricing-table -->

## CFTS Positioning Statement

CFTS is not a commodity hosting provider.
We deliver controlled, enterprise-grade infrastructure with local presence, human support, and predictable performance, designed for organisations that cannot afford uncertainty.
## Commercial Terms

- Minimum contract term: 12 months
- Billing:
  - Reserved services billed monthly in advance
  - Usage-based services billed monthly in arrears
- Overage:
  - Applies only where explicitly agreed
- Taxes:
  - VAT, taxes and duties applied as per local regulations

## Currency Note

UGX pricing is indicative only. For invoicing, UGX conversion is based on the prevailing Euro exchange rate published by the Uganda Revenue Authority at the time of invoicing: <https://ura.go.ug/en/exchange-rates/>.

<!-- cfts:pricing-rates-note -->
Rates used: 1 EUR = 4,164.6517 UGX, 1 EUR = 1.147068 USD. Last refreshed: 2026-06-19 00:02 UTC. Source: ExchangeRate-API open endpoint.
<!-- /cfts:pricing-rates-note -->

> Prices subject to change.